FAQs
If you don't see an answer to your question here, please feel free to get in touch. info@meta45.co.uk
FREQUENTLY ASKED QUESTIONS
1. How many people are in a class?
Never more than eight. That's the whole point — your coach can see you, correct you and progress you. It's the attention of personal training at small group prices, and it's why we cost more than a budget gym and less than a personal trainer.
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2. How do I get started?
Book your first session through our website. We'll learn about your goals, show you how the sessions run, and recommend the membership that suits your schedule. No pressure to sign up to anything on day one.
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3. Can I come as a complete beginner?
Yes, and most of our members were. Your coach sets your weights, scales the movements to you, and gives you alternatives for anything that doesn't work for your body yet. You control your own pace throughout. You will not be left to guess.
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4. What should I expect at my first session?
Arrive about 15 minutes early so we can check you in properly and show you round. Your coach will explain the session format, walk you through the equipment, and keep an eye on you throughout. Just bring gym wear, trainers and a water bottle.
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5. What actually happens in a class?
Every session starts with a guided warm-up. You then move through structured intervals, alternating between cardio machines and floor-based strength work, with your coach setting the pace and correcting form as you go. We finish with a warm-down and stretch. 45 minutes, start to finish.
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6. How quickly will I see results?
Members training two to three times a week typically notice strength changes in four to six weeks, and visible changes by eight to twelve. Consistency matters far more than intensity — the people who get results are the ones who keep turning up, not the ones who go hardest.
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7. Do I need to be fit before I start?
No. Come as you are. We coach complete beginners and people who've trained for years in the same room — that's exactly what capping every class at eight allows us to do.
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8. What's the difference between the memberships?
Foundation (£99/month) is one session a week. Momentum (£149/month) is two. Performance (£199/month) is unlimited training plus priority booking. All are month-to-month — no contract, cancel any time. Most members start on Momentum.
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9. Can I train around an injury?
Usually, yes. Tell your coach before the session and they'll adjust the movements for you. If you're under treatment for something specific, check with your physio first and we'll work with whatever they've advised.
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10. Where are you and how do I get there?
18 Norman Road, Greenwich, SE10 9QX — a few minutes' walk from Greenwich station and the DLR, and easy from Deptford, Blackheath and the Peninsula. Secure indoor bike storage is available, and lockers are provided with no padlock needed.
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11. What do I need to bring?
Just yourself, gym wear, trainers and a water bottle. We provide all the equipment and all the coaching.
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12. Do you have showers?
Not currently. We do have lockers for your belongings, and you don't need to bring a padlock.
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13. Can I bring my bike?
Yes. There's secure indoor bike storage for members.
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14. What is your cancellation policy?
You can cancel or change a booking up to 12 hours before the class starts, free of charge. Cancellations inside 12 hours, or no-shows, will result in loss of the class credit or a late cancellation fee.
We're strict about this for one reason: classes are capped at eight, so an unused booked place is a place another member couldn't take.
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15. Can I move my booking to another class?
Yes, to another session the same day if there's space — just contact the studio. Moving out of a fully booked class within the 12-hour window is treated as a late cancellation.
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16. Do you offer one-to-one personal training?
Yes. Email info@meta45.co.uk and we'll arrange a consultation to talk through your goals and build a programme around them.
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17. Do you offer private studio hire or gift cards?
Both. The studio can be hired privately for personal training, group sessions, events and content creation, with a dedicated instructor and your own playlist. Gift cards are also available — email info@meta45.co.uk for either.